Client Story Library

Rising energy prices and the resulting profitability typically generate a flurry of merger and acquisition activity in the oil and gas sector. The deals frequently target organisations that are independent and entrepreneurial in spirit — companies that have amassed a significant but often underdeveloped asset base and whose processes generally have not kept up with the growth of the company. The integration of these…

Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s, and while it is a…

A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-consuming processes, and…

A global hospitality company needed to transition their highly manual process for RFPs to one that was more automated. The need to update their processes was driven by the changes required to address the Covid-19 pandemic, which created a dynamic business environment and market demands to act nimbly. The company recognized it required a solution that could automate and expedite a traditionally cumbersome process…

Using spend analytics findings, Protiviti helped the client build and strengthen a procurement department with a custom procurement taxonomy. Working with the client’s first procurement leader, we helped secure an e-sourcing tool.

d2i is a cloud-based healthcare analytics solutions firm that’s on the move. The company provides an unparalleled data analytics application that aggregates, harmonizes and enriches diverse data sources to some of the largest hospital emergency departments (ED) in the United States. The company currently extracts Electronic Health Record (EHR) data into their environment for over 240 hospitals. d2i knows technology…

Governmental agencies can be seen as slow to adopt new processes, but when the COVID-19 pandemic hit, this foreign defense agency needed to make a quick shift to remote working for both civilian and non-civilian employees while maintaining a high level of readiness. They urgently rolled out Microsoft 365 to enable remote work and communication for approximately 60,000 of their approximately 150,000 employees.…

Challenge: GBST engaged Protiviti to support the divestiture of part of its product suite. The engagement required the segregation and separation of shared products and infrastructure, including separation and migration of on-premises and AWS cloud-based infrastructure and applications. Solution: Over the discovery phase, Protiviti’s engineers worked with the GBST engineering team to identify the infrastructure…

An award-winning, entrepreneurial insurance distribution and risk management firm serving more than 1.2 million clients was facing multiple challenges as it prepared to launch an initial public offering (IPO). The company was experiencing massive growth through the acquisition of as many as 20 companies per year. Its leadership was innovating the industry with a vision to expand internationally, and wanted to go…

Keeping complex contracts current poses a significant challenge for many companies. For one global theme park operator it required a five-member team working fulltime to stay up-to-date on pricing adjustments for the company’s sales channel partners. The company’s channel partner contracting process involved gathering data from several disconnected and outdated systems using older tools, such as Microsoft Access,…