Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs April 26, 2024 Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations. Podcast February 20, 2025 Privacy, data protection and cybersecurity in the boardroom with Dr. Gregg Li In this VISION interview, Protiviti Hong Kong’s technology lead Michael Pang sits down with Dr. Gregg Li, who has been the chief architect and surgeon for board of directors for over 30 years in Asia and the Pacific Rim. In that time, Li’s strategic focus has been on technology and governance and the transformation of boards. Podcast September 27, 2022 Podcast | Understanding the ESG ratings, rankings and metrics landscape Welcome to the inaugural edition of Protiviti’s Board Perspectives podcast series, in which we delve into numerous challenges and areas of interest for boards of directors. In this episode, our focus is on environmental, social and governance (ESG) – specifically, how organisations are judged! One of the most challenging aspects of ESG for board members is understanding what’s become a… Podcast Transcript February 11, 2022 Transcript | Understanding the ESG ratings, rankings and metrics landscape Welcome to the inaugural edition of Protiviti’s Board Perspectives podcast series, in which we delve into numerous challenges and areas of interest for boards of directors. In this episode, our focus is on environmental, social and governance (ESG) – specifically, how organisations are judged! One of the most challenging aspects of ESG for board members is understanding what’s become a… Podcast August 29, 2023 Implications of U.S. Banking Regulators’ Final Guidance on TPRM – with Brian Kostek, Kathryn Hardman and Helen Smith In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen… Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the… Whitepaper April 13, 2020 Managing Conduct Risk: How Aggregating and Assessing Data Can Drive Culture-Changing Decisions . . .Second in a Series on Risk Quantification Nearly every financial institution expresses a commitment to fair and transparent treatment of customers, investors and partners, but many still struggle to articulate and communicate to employees what they deem to be appropriate conduct. Often, employees are left to presume whether their actions align with their organisation’s culture. This chasm… Whitepaper June 19, 2024 Can we trust culture and conduct to guide decision making in the financial services industry? More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps… Resource Guide April 18, 2025 Navigating New Tariffs: Enhance Agility and Confidence New and fluctuating tariffs and potential shifts in trade relationships are creating significant challenges for management teams. Supply Chain and Finance functions are pivoting to operate under greater volatility and uncertainty. While the direction, magnitude, and duration of tariffs remains unclear, companies need options and flexibility. Protiviti offers the expertise to help you… Podcast Transcript August 29, 2023 Transcript | Implications of U.S. Banking Regulators’ Final Guidance on TPRM – with Brian Kostek, Kathryn Hardman and Helen Smith In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen… Load More
