Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs April 15, 2021 Customer Experience – How online retail changed the game for COOs Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-… Blogs May 10, 2021 Privacy Analytics with OneTrust & Microsoft Power BI Our global clients are experiencing unprecedented change in the data privacy landscape. Changing state, federal and global regulations are forcing almost constant business, technical and legal operational changes. At Protiviti, we partner with our clients to understand their privacy obligations, assess needs, and implement appropriate compliance processes, operating models and tools to meet the… Flash Report February 28, 2024 NIST Releases Version 2.0 of Its Cybersecurity Framework (CSF): What This Means for Your Organisation On February 26, 2024, The National Institute of Standards and Technology (NIST) released version 2.0 of its updated and widely used Cybersecurity Framework (CSF). This latest edition of the CSF is designed for all audiences, industry sectors and organization types, regardless of their degree of cybersecurity sophistication. Podcast May 6, 2021 Podcast | The Next Generation Internal Audit Journey needs to begin now A global pandemic which continues to affect different organisations in different ways around the world. The growing number of stakeholders in an organisation with an internal audit needs to partner. Whitepaper July 13, 2023 Revenue Integrity: Leveraging Data to Enhance Collaboration Across the Revenue Cycle In today’s complex healthcare environment, hospitals and health systems and other provider organizations have little room for error within the revenue cycle. Faced with tight margins, growing labor and supply costs, and volatile markets, every dollar counts. Revenue integrity ensures all patient encounters are accurately converted into revenue in compliance with applicable laws and regulations. Insights paper January 8, 2024 How data sovereignty and data localisation impact your privacy programmes The concepts of data sovereignty and data localisation stem from a desire to keep data within a country’s borders for greater control. While the broad strokes of various privacy laws may be consistent across jurisdictions, governments will dictate the collection, storage and interpretation of their citizens’ data through constantly evolving privacy regulations.The legislative bodies that write… Insights paper March 20, 2024 Mastering Data Dilemmas: Navigating Privacy, Localisation and Sovereignty In today's digital age, data privacy management is paramount for businesses and individuals alike. With the ever-changing regulatory landscape surrounding data protection, organisations must adapt swiftly to ensure compliance and maintain trust with their customers and stakeholders. However, both data sovereignty and localisation play an important role in privacy, as discussed in a previous post… Blogs July 21, 2022 Tackling Tomorrow Today: ‘New ways of working need new tech’ Eileen Burbidge is a prominent early-stage technology investor in London, having moved from the U.S. to the U.K. in 2004 to work for Skype. Speaking at the Protiviti and Robert Half Tackling Tomorrow Today event in June, she shared her story of leaving Silicon Valley, why her children’s influence is important, and the trends for businesses to watch. Blogs September 2, 2021 Innovation: How to make ideas reality Innovation is easy to say, but harder to achieve. In the first article of Protiviti’s Building a Brighter Future series, which will help companies to look ahead, we unpack how they can bring ideas to life. Many people will be familiar with this situation: sitting in a company workshop, coming up with new ideas, and sticking notes on the wall. Hours spent searching for new ways of working,… Podcast June 27, 2022 Podcast | Building Technology and Data Enabled Capabilities Innovation, transformation and the introduction of more advanced technologies are on the agendas of most groups in an organisation today. The same certainly holds true for internal audit functions – but perhaps not at the same levels of engagement as departments such as finance and IT. In fact, the results of the latest Next-Generation Internal Audit Survey from Protiviti show that overall… Load More